Customer Experience & Upsell Specialist

Sunbelt Rentals UK & Ireland in Birmingham is seeking a Hire Controller to manage customer interactions, drive upselling, and oversee the end-to-end order journey from enquiry to post-hire feedback. The role focuses on delivering a superior service and real-time problem solving to maximise customer satisfaction.

The ideal candidate thrives in a hands-on, operational service environment and will join the UK’s largest equipment rental provider with a competitive rewards package.

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