Cafe Assistant Manager

Elevating Every Day Out

We make every experience extra special with fantastic hospitality and innovative food. From a freshly brewed coffee to a gourmet meal or a quick snack on the go, we turn food breaks into memorable moments.

What you’ll be doing

As a Cafe Assistant Manager, you will support the Cafe Manager in daily operations, ensuring high standards of customer service to Elior UK, and efficient management of cafe activities.

• Assist the Cafe Manager in overseeing daily operations, ensuring smooth service during shifts, and maintaining high standards of customer care
• Manage stock levels, place orders with suppliers, and ensure quality control of inventory. This includes generating purchase orders and following up on deliveries
• Ensure a welcoming atmosphere, address customer inquiries and complaints, and foster a community‑oriented environment
• Maintain accurate records of inventory, staff performance, and operational procedures. Inform management of any significant changes involving staff
• Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues

Working Pattern: 5 days out of 7 | 37.5 hours per week

Salary: £28k per annum

What can you bring?

• Proven experience of successfully managing a team
• Genuine interest in customer service excellence
• A strong team player, highly confident and positive
• Self‑motivated and able to work well unsupervised
• Previous experience within catering desirable

Benefits

• Free, tasty meals – enjoy nutritious food on us while you work
• Flexible working – including part‑time roles, because life doesn’t run on a 9‑5 schedule
• 28 days of holiday, and after two years, enjoy 31 days
• Paid volunteering days for the causes you care about
• Career development and learning opportunities for all stages of your career
• Pension schemes and life assurance
• Exclusive discounts – save on entertainment, leisure and travel

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