Onsite IT Support Team Lead & Service Delivery – London

Codestone Group in London is seeking a Support Team Lead with Service Delivery Management experience to own client-site IT support operations in a hybrid role. You will lead a small onsite team, coordinate with remote functions, and ensure exceptional end-user experiences while maintaining strong SLAs.

The role emphasizes stakeholder management, technical leadership, and continual service improvement to deliver high-quality customer service.

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