We’re recruiting for an Energy Claims Adjuster to manage a varied portfolio of complex Energy claims, working across both lead and follow business. This is an excellent opportunity to join a technically strong team, handling claims from first notification through to settlement while working closely with underwriters, brokers, clients and external experts.
The Role
You’ll be responsible for managing a portfolio of Energy claims across a range of classes, including:
- Upstream Energy
- Operational Power
- Renewables
- Downstream Energy
You’ll investigate coverage, determine liability, negotiate settlements, set appropriate reserves and ensure claims are managed efficiently within your authority. The role offers exposure to complex, high-value claims and international programmes, providing plenty of opportunity to further develop your technical expertise.
Key Responsibilities
- Manage a portfolio of Energy claims from first notification through to settlement.
- Review policy coverage and determine the insurer’s response to claims.
- Investigate liability, negotiate settlements and pursue recovery opportunities where appropriate.
- Establish and maintain accurate claim reserves.
- Build strong relationships with brokers, clients, loss adjusters, solicitors, TPAs and other external stakeholders.
- Work closely with Underwriting, Risk Management and international servicing offices to deliver an excellent claims service.
- Maintain accurate claims records and ensure compliance with regulatory requirements.
- Support continuous improvement initiatives and contribute to the development of the wider claims function.
- Share technical knowledge and mentor colleagues where appropriate.
About You
- Previous experience handling Energy claims within the London Market.
- Experience managing both lead and follow claims.
- Strong technical knowledge of Energy insurance coverage.
- A good understanding of London Market practices and systems (including CLASS/ECF).
- Excellent communication and stakeholder management skills.
- The confidence to negotiate complex claims and build strong broker and client relationships.
- Ideally, five or more years’ relevant claims experience.
What’s on Offer
- Opportunity to work on technically challenging and complex Energy claims.
- Collaborative and supportive team environment.
- Exposure to international programmes and global stakeholders.
- Hybrid working and flexible working arrangements.
- Genuine opportunities for professional development and career progression.
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