Onsite IT & Printer Support Specialist

Apogee is seeking an Onsite Service Assistant to support and maintain devices within a client account on site. You will use remote monitoring and incident management tools to deliver first-level hardware and software service, acting as the front-line representative for Apogee.

Responsibilities include responding to service requests, troubleshooting print queues, basic break/fix, managing consumables, and monitoring a large fleet of devices while ensuring client satisfaction.

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