Customer Contact Agent – Calm Resolver in Utilities (9-5)

Marston Holdings Limited’s Engage division in Rochdale is hiring a Customer Contact Agent on a 6-month FTC. You will join an existing team delivering high-standard customer service, handling overdue accounts and negotiations for utility clients, with development pathways and support throughout your career.

The role requires handling difficult situations, high-volume calls, meeting SLAs, and using MS Office.

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