Betting Shop Customer Experience Lead

Entain Group in the United Kingdom is seeking a Retail Customer Service Manager to lead top‑quality service across our Ladbrokes and Coral betting shops. You will report to the Shop Manager and help build lasting relationships with customers while promoting responsible gambling and product knowledge.

The role offers an hourly rate of £13 and a schedule with varied shifts from 8am to 10pm, with a typical 10-hour weekly rota. You’ll join a team that values integrity, customer focus, and teamwork.

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