Edenred PayTech Swindon is seeking a Frontline Technical Support Engineer (Shift) to join the growing Service Operations team. The role delivers rapid technical response, advanced system monitoring, and first-line restoration of service to ensure stability and availability of PayTech systems.
You will handle incidents, alerts, and service requests within SLA, acting as the first escalation point for live issues, and collaborating with Problem Management to prevent reoccurrence.
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