Part-Time Customer Service Agent – Manchester Airport
- Part-time
- Department: Branches & Operations
- Legal Entity: Sixt Rent A Car Limited
Are you a talent in customer service and sales? At SIXT, you can fully showcase your strengths. You’ll ensure customer satisfaction, manage our vehicle fleet, and take on a variety of tasks in the branch. Everything you need to know about our vehicles, you’ll learn with us.Your role includes working outdoors in car parks, welcoming customers on arrival, and assisting with returns – all while providing first-class service.
Please note that this is a part time role, working 26 hours per week
YOUR ROLE
You are the first point of contact for our customers, friendly, professional and passionate about sales and service
You impress with tailored offers and make every customer interaction a special experience
You will confirm any damage with customers, ensuring they sign the necessary documents and notify the Branch Manager
You’ll assist in refuelling vehicles, supporting efficient branch operations while representing the premium SIXT brand
You’ll manage vehicle deliveries and collections between branches, ensuring timely service
You’llprepare, clean, and valetvehicles to maintain the highest standards for our customers
You’ll support in handlingrental agreements and customer inquiries, organised, service-oriented and always with a smile
YOUR SKILLS
Sales MindsetYou love sales and are passionate about service and customer support
Customer FocusYou have experience in direct customer contact, ideally in service, tourism or sales
CommunicationYou are communicative and articulate in English
Flexibility You are flexible, team-oriented and bring full energy to shift work, including weekends and holidays
Driving Experience You hold a valid driver’s licence with at least 12 months of driving experience
WHAT WE OFFER
- Competitive Compensation & Financial SecurityReceive an attractive monthly salary, performance-based bonus, and a guaranteed monthly bonus. Secure your future with enrolment in SIXT’s pension scheme
Generous Time OffEnjoy 22 days of annual leave, plus bank holidays (pro rota)
Training & Professional DevelopmentBenefit from paid training sessions and a variety of development opportunities to grow your career
Exclusive Employee BenefitsAccess special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme
Wellbeing Support & Life Assurance Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance
Family & Employee AssistanceBenefit from family-friendly policies and receive support through our Employee Assistance Programme
ParkingFree branch parking for smoother starts
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.
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