CX Researcher – Customer Journey (Contract, London)

VML/WPP Enterprise Solutions in London, UK is seeking a CX Researcher to analyze and improve customer journeys across touchpoints. You will identify pain points and translate insights into actionable recommendations that support business transformation.

The role is contract-based, requires at least three years in CX research, strong analytics, and effective communication with stakeholders. Travel may be required and you must have the right to work in the UK.

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