Hosted Telecom Support Specialist

SER-IN in Crewe is seeking a Technical Support Agent to join our Hosted Customer Support Team. You will work within a team of 6 agents, manage workflow, monitor tickets and help ensure smooth go-lives.

The role requires experience with telecoms systems such as Yeastar, Gamma Horizon and Webbex Hosted platforms, plus a strong customer-support background and connectivity knowledge. The position is office-based in Crewe with 22 days holiday, bank holidays and a Christmas shutdown, and comes with a

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