Security Assistant

Location: Cambridge

2 Vacancies Available: 18-Month Fixed-Term Contract and a Permanent Contract

The Opportunity

Do you excel at customer service, love engaging with the public, and take pride in protecting priceless assets?

As a key member of the Asset Protection team, you will:

• Be the Face of the Library: Combine strong front-of-house customer service skills (reception/security) with a friendly, welcoming approach for visitors and staff.




• Protect Priceless History: Ensure the building remains secure and maintain high safety standards for all staff and public guests.




• Be the First Line of Defense: Act as an essential member of the emergency response team in the event of incidents like fire or flooding.




• Support the Wider Team: Pitch in flexibly across tasks and assist with special projects across affiliated libraries when needed.

What We’re Looking For

• Customer-Centric Mindset: Passion for interacting with members of the public and building strong working relationships with staff.




• Experience: Previous experience in a Security position with strong customer service skills essential




• Flexibility & Reliability: Ability to work a 3-shift rota pattern to cover opening hours of Mon-Fri: 05:45 – 19:30 (extended to 22:15 during Easter term), Saturday: 07:45 – 17:15, Sunday: Shift hours TBC (Sunday opening coming soon)




• Adaptability: Willingness to cover occasional Bank Holidays, out-of-hours events, and be listed on the emergency call-out rota.




• Team Spirit: A dependable, proactive team player who thrives in a collaborative environment.

What’s in It for You?

• 36 days annual leave (including public holidays)




• Outstanding parental leave options (maternity, paternity/co-parent, adoption, and shared parental leave)




• Retail discounts with major providers




• Growth & development: Access to professional training courses and apprenticeship opportunities

Ready to Apply?

If you want to play a hands-on role in protecting centuries of history in an extraordinary setting, we want to hear from you.

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