Senior ML Scientist, Customer Operations & Automation

Monzo is hiring for ML Engineers in Operations to transform customer service by deploying state-of-the-art ML models and building human-in-the-loop systems that augment automation. You’ll join a focused team delivering scalable ML solutions across millions of users and multiple geographies in a fast-moving fintech environment.

You will work closely with data scientists, backend/mobile/web engineers, product managers and COps, with the option to base in London or work remotely within the UK, and

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