Company: Flight Centre Travel Group
Location: London
Job Description:
Scott Dunn, a luxury tour operator, seeks a strategic CRM and loyalty lead to own guest retention and repeat booking rates. You will work across the Global Marketing Team to develop segmentation, data-driven personalisation and a roadmap that improves guest experiences from pre‑booking to post‑return, across multiple brands.
In this global role, you will partner with US, UK and Asia teams, develop KPI reporting, and drive initiatives that maximise guest lifetime value while ensuring compliance
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Posted: August 9th, 2026