Team Manager – Womenswear

Harvey Nichols is seeking a Team Manager to join our Womenswear Department in Manchester, a destination for modern luxury and cutting-edge design. This is your opportunity to represent a curated selection of exciting high-end accessories brands and deliver a bespoke experience to a discerning clientele.

About the Role

• Lead, motivate, and inspire your team to deliver exceptional service and embody the Harvey Nichols brand values.
• Drive sales performance, setting clear targets and KPIs, and ensuring the team consistently achieves commercial goals.
• Coach and develop team members, identifying individual strengths and opportunities for growth through regular feedback, training, and mentoring.
• Oversee client experience, ensuring every guest receives a warm, memorable, and personalised interaction that reflects our luxury positioning.
• Champion visual merchandising standards, ensuring the space always reflects our refined, modern aesthetic and aligns with brand guidelines.
• Analyse sales and performance data to identify trends and opportunities, implementing strategic initiatives to maximise profitability.
• Collaborate cross-functionally with visual, marketing, and buying teams to support new launches, activations, and in-store events.
• Maintain operational excellence, ensuring compliance with company policies, health and safety standards, and efficient stock management.
• Foster a positive team culture, promoting creativity, accountability, and collaboration in a fast-paced environment.
• Demonstrate flexibility and commitment, supporting the team across evenings, weekends, and peak trading periods.

We’re looking for an energetic and inspirational leader with a passion for contemporary design, luxury craftsmanship, and exceptional client service.

Is This You?

• Do you have proven management experience within a luxury retail or lifestyle environment?
• Are you skilled at leading teams, nurturing talent, and driving performance?
• Do you have a keen eye for design and visual presentation, and a natural ability to connect with discerning clients?
• Are you commercially astute, results-driven, and excited by the opportunity to shape a new retail concept?

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