Company: Castle Trust Group
Location: Basingstoke
Job Description:
Castle Trust Bank in the United Kingdom (Basingstoke office) is seeking a Collections Agent to support customers in financial difficulty, delivering tailored forbearance solutions while ensuring fair outcomes and regulatory compliance. You will manage calls, emails, and live chats, contributing to end-to-end customer journeys within Omni Capital Retail Finance.
The role requires empathy, strong communication, and the ability to handle multiple systems and changing priorities in a fast-paced
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Posted: August 10th, 2026