Tenant Repairs Advocate – Case Lead (Pilot)

Park Avenue Recruitment seeks four Tenant Repairs Support Officers to join a new resident-focused repairs pilot launching in early September. The role provides dedicated advocacy and support to residents with complex repairs issues, acting as a named contact from referral through to resolution.

You will coordinate with repairs teams, contractors and housing colleagues, maintain case records and contribute to pilot reporting; aim to reduce complaints and unresolved repairs while supporting

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