Remote Digital Customer Success Manager: Scale Adoption & Growth

Company: Hack The Box
Apply for the Remote Digital Customer Success Manager: Scale Adoption & Growth
Location: London
Job Description:

Hack The Box is hiring a Digital Customer Success Manager to design scalable onboarding and activation flows, and drive product adoption at scale. You’ll collaborate across Product, Growth Marketing, Analytics, RevOps, and Support to deliver educational content and automated messaging that guides hundreds of customers through activation, adoption, and renewal.

You’ll manage a portfolio with data-driven insights, build dashboards in Looker and HubSpot, and optimize campaigns using A/B testing.

#J-18808-Ljbffr…

Posted: August 12th, 2026