Pensions Project Manager – Governance Team

Company: DHL
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Job Description:

At DHL Group, we don’t just deliver parcels-we connect people and improve lives. As the world’s leading logistics company, with over 600,000 employees across more than 220 countries and territories, we are driven by a shared purpose and a commitment to excellence, innovation and collaboration.

What you will be doing

  • To support the Pensions Governance Team with its governance of the Group’s UK pensions and life assurance
  • arrangements (both DB and DC – combined assets under management of £5.7bn and c.170,000 members) by
  • supporting key governance projects and risk management activities.
  • Participate in design and ensure implementation of project management strategy to successfully manage and
  • deliver projects meeting the cost, timescale and quality parameters in line with overall objectives and needs,
  • Trustee and Group guidelines and policies.
  • Responsible for monitoring developments in the pensions industry and, where relevant, implementing changes
  • to processes and communicating these to the team.
  • Reports to the Head of Trustee Governance.

Your Tasks

  • Assisting the Head of Trustee Governance by delivering best-in-class governance services for the Group’s UK
  • Pension Plan.
  • Providing support to the Head of Trustee Governance and the Trustee Board in implementing annual business
  • plan and strategic business plan.
  • Taking a lead role in any projects relating to the Administration of the Plan including those involving benefits
  • calculations and member data (for example, GMP equalization / conversion).
  • Supporting the relevant working groups with their oversight of the project delivery and their challenge of
  • budgets proposals and monitoring the agreed budgets (such budgets could be as high as c.£5m).
  • Taking the lead on the delivery of the Pensions Dashboard and its ongoing maintenance on behalf of the
  • Trustee.
  • Working on ad-hoc projects as determined by Head of Trustee Governance.
  • Taking responsibility for maintaining the Trustee’s Data Management Plan, including the management,
  • monitoring and where appropriate, rectification of member date. Overseeing any data audits (regular and adhoc) and taking responsibility for agreeing the contractual terms with the Pensions Operations Committee
  • (POC) and stakeholder management of the contracts on behalf of the POC.
  • Providing support and governance oversight with any systems changes and IT Maintenance. Ensuring the
  • Appropriate controls and process are in place and are regularly tested.
  • Working with the Trustee’s cyber risk management advisers to ensure cyber security reviews of third parties are
  • completed, and actions / recommendations are followed up to a satisfactory outcome.
  • Taking responsibility for the maintenance and testing of the Trustee’s Business Continuity Plan (BCP) and
  • Incident Response Plan (IRP) and for ensuring the Trustee’s advisers and suppliers have appropriate BCPs
  • and IRPs in place.
  • Taking a lead role in supporting the production of the members’ annual benefit statements and the development
  • of the member’s website and APP and ensuring they are legally compliant.
  • Being the subject matter expert for the Governance Team for knowledge of members’ benefit and data
  • requirements.

What we are looking for

  • 5 years+ experience within similar role (preferred)
  • Proven ability to deliver changes to calculations and benefits with system providers
  • Maths and English at GCSE/O-Level grade C or above
  • Progress towards relevant professional qualification, CPC/RPC

Why join DHL Group?

At DHL Group, you’ll become part of a truly global organization where your contribution matters. We believe in developing our people and creating opportunities to grow professionally while working in a collaborative, inclusive and supportive environment.

We offer:

  • The opportunity to work for the world’s leading logistics company.
  • A collaborative international environment with exposure to senior stakeholders.
  • Flexible hybrid working.
  • Ongoing learning and professional development opportunities.
  • Competitive compensation and benefits.
  • A culture built on respect, teamwork and continuous improvement.

If you’re looking for a role where you can develop your career in pensions governance while making a real impact within a global organization, we’d love to hear from you.

Join DHL Group and help us continue Connecting People. Improving Lives.

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Posted: August 12th, 2026