Quality & Compliance Specialist

LEAP Legal Software in London (Battersea) is seeking a Quality Coordinator to join our hybrid team. You will own complaint handling, conduct complex investigations, manage cancellations, and maintain logs while collaborating with Sales, Renewals, and product leads to improve service quality.

A background in law and strong communication are essential. You will contribute to continuous improvement, stay aware of regulatory changes, and support debt-related procedures as needed.

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