Library Services Manager – Customer Experience (Maternity Cover)

The Royal Society of Medicine (RSM) is looking for a Library Customer Services Manager on a maternity cover basis. This role involves managing the day-to-day operation of the library’s enquiry services for members and visitors, both face-to-face and virtually.

Key responsibilities include overseeing document delivery, inter-library loans, and ensuring high-quality customer service. The position requires strong management skills and a commitment to delivering excellent services within a collaborative environment.

The Society values equal opportunities for all applicants and is committed to safeguarding information gathered during the application process.

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