Customer Service Administrator

Due to an increase in orders, our online Retailer is seeking a Customer Service Administrator to join their team.

Responsibilities:

• Assist with the administration of processing of sales calls that come in as well as online queries.
• Ensure that all customer enquiries are handled in a professional manner and used as a sales opportunity.
• Ensure that customers accounts are prepared and maintained and that payments are dealt with according to companys cash handling procedures.
• Arrange deliveries / appointments with customers by telephone or on person.
• Contact suppliers and check expected arrival dates of goods to the premise.
• Update website with new products and prices.

Person Specification:

• IT proficent
• Customer driven with the ability to communicate at all levels.
• Motivated, with keen attention to detail.

Benefits:

• Competitive salary.
• Westfield Health Benefits.
• Generous staff discount.
• Pension scheme.
• Weekly pay.

Hours of work:

Monday -Friday 9.30am-5.30pm (day off during the week and Saturday: 10am-4pm

There will be some flexibility with the start times

Skills:sales administration customer service processing orders

Benefits:Medical Aid / Health Care Company pension Staff Discounts

WHJS1_NI

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