Guest Experience Lead — Host Team Manager

Village Hotels Coventry is looking for a Host Manager to lead the lobby team and deliver a warm, personal guest experience. You’ll blend our check-in technology with genuine hospitality, read the room, resolve issues on the spot, and ensure every arrival and departure feels right for guests.

You’ll drive upselling, manage wage costs to align with brand standards, and coach the team through regular meetings.

#J-18808-Ljbffr…