Part-Time Customer Service Advisor (6-Month contract)
Part-Time Customer Service Advisor (6-Month Fixed Term Contract)
Location: Brighton
Salary: £14,014 per annum pro rata (£7,007 for the 6-month contract)
Hours: Monday to Friday, 10:30am to 2:30pm
Contract: 6-Month Fixed Term Contract
We are currently recruiting for a
Part-Time Customer Service Advisor to join a leading financial services organisation in Brighton on a 6-month fixed-term contract.
This role offers convenient daytime hours, making it ideal for candidates seeking a position that fits around other commitments while still providing the opportunity to work within a professional and supportive environment.
As a Customer Service Advisor, you will be responsible for supporting customers and ensuring they receive outstanding service throughout every interaction.
Your responsibilities will include:
- Responding to customer enquiries via telephone, email and online channels
- Providing accurate and helpful information
- Updating customer records and maintaining data accuracy
- Resolving customer queries in a professional manner
- Delivering an excellent customer experience at all times
Training & Hybrid Working
- The first 4 weeks will be office-based in Brighton, Monday to Friday, for training.
- Following training, employees can choose to work on a hybrid basis, with 2 days in the office and 3 days from home.
- Full office-based working remains available for those who prefer it.
What We’re Looking For
- Previous customer service experience from any sector
- Excellent communication and listening skills
- Good IT and administrative skills
- Strong attention to detail
- A positive, customer-focused approach
What’s on Offer
- Part-time hours with no weekends
- Comprehensive training and support
- Supportive and collaborative team environment
- Valuable experience within financial services
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