Retail Customer Service Manager – Sportsbook Team Lead

Entain is seeking a Retail Customer Service Manager to join our Ladbrokes & Coral betting shop network in the UK. You will deliver top customer service and raise standards daily as part of the Shop team, reporting to the Shop Manager.

You will take bets, handle cash, and demonstrate products to customers, resolving issues with empathy while working toward targets. The role includes a 20-hour weekly rota and a competitive benefits package.

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