Frontline Triage Officer – Customer Support & Safeguarding

Triumph Consultants in Glenfield, Leicestershire is seeking a Triage Officer for an initial 2-3 month contract. The role is the first point of contact for service users, delivering prompt and accurate information with a focus on safeguarding.

The position offers hybrid working after training, requires experience in customer service, and uses case management systems and databases. DBS checks and safeguarding knowledge are desirable and you will respond to enquiries across phone and email.

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