MyclientisagrowingbusinessbasedintheSwintonarea.Thereisanurgentneedfor2candidatesona3-monthFTC.TheserolesarebasedaroundAdministration/DataInputandCustomerService.
ReportingtotheCustomerServiceManager,theserolesareresponsibleforthemaintenanceofnewcustomers,contractorsandgeneralcustomerservice.TherolesinvolveworkingverycloselywithClients,AccountManagement&theOperationsDesk.
Thisrolehasakeyfocusonensuringhighlevelsofdataqualityandcustomerservicethroughoutallareasofthebusinessandwillundertakeconstantvalidationandmonitoringofalldatainputtooursystems.Therolerequirestheabilitytoworkindependentlyandwithfocusonnewcustomersandfullqueryresolution.
KeyResponsibilitiesinclude;
- SetupofSystemCustomerAccountRecords
- SetupofSystemContractorAccountRecords
- Generation&sendingofallCustomerManuals
- ValidationofCompletedSalesOrders
- AssistwithanyrequireddatacleaningactivitiesrequiredbytheHeadofData.
- AnyotherDataManagementtasksasrequiredonanad-hocbasis.
- Dealingwithcustomersviathephoneandqueryresolution
- Handlingqueriesfromcustomersandcontractors
TherightcandidatewillhaveexperienceinCustomerService,workingonthephoneandemail.Youwillalsohaveexcelknowledge
ThisroleisofficebasedinSwinton
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