Digital Account Manager

Company: Pivotal London
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Job Description:

Digital Account Manager (Independent, full service agency)

Salary: £35-42k per annum (DoE)

Location: Manchester

Working pattern: Hybrid – 3 set days in the office, 2 days working from home

Employment type: Permanent

The Opportunity

I’m currently recruiting for a Digital Account Manager to join a growing independent agency based in Manchester.

This role would suit an experienced digital marketer who is confident managing paid media campaigns, owning client relationships and contributing to new-business pitches.

You’ll take responsibility for the full campaign lifecycle, from strategy and activation through to optimisation, reporting and recommendations, while acting as a key digital contact for a portfolio of clients.

A key part of this hire is finding someone who is confident presenting digital strategy and contributing to new-business pitches and tender presentations.

Key Responsibilities

  • Managing and optimising campaigns across Google Ads and Meta Ads
  • Developing data-led digital strategies based on client objectives
  • Managing budgets, pacing and campaign performance
  • Leading client reporting and performance meetings
  • Identifying opportunities to improve results and grow accounts
  • Supporting new-business pitches, proposals and tender presentations

About You

We are looking for someone who is commercially minded, proactive and comfortable taking ownership.

Essential Experience

  • 3+ years’ experience in Paid Media / Digital Marketing
  • Strong hands-on experience across Google Ads and Meta Ads
  • Experience delivering lead-generation campaigns
  • Strong client-facing and presentation skills
  • Confidence managing multiple accounts and priorities
  • Experience contributing to or delivering new-business pitches
  • Strong analytical and commercial thinking

Experience across LinkedIn, TikTok, Microsoft Ads, Snapchat, CRM platforms or Education clients would be beneficial but is not essential.

Why Join?

  • Join a growing independent agency with a strong track record of year-on-year growth
  • Work in a lean team where you’ll have genuine ownership of your accounts
  • No micromanagement – you’ll be trusted to get on with your work and make decisions
  • Opportunity to have a real voice in digital strategy rather than being siloed into one channel
  • Work across a varied client portfolio, including lead-generation focused accounts
  • Clear progression opportunities as the digital function continues to grow
  • Regular fully funded team socials and company away trips
  • 21 days’ holiday plus bank holidays and your birthday off
  • Holiday allowance increases with length of service
  • Option to purchase additional holiday
  • Free on-site parking
  • Office refreshments and snacks provided

This is a strong opportunity for someone looking to take greater ownership of client strategy, paid media performance and new-business activity within a growing agency environment.

Posted: August 20th, 2026