Customer Service Advisor

Customer Service Advisor

Bury

£25,350 – £26,500

• Do you have previous contact experience, ideally working within Ecommerce?
• Have you worked with customers to process orders, handle queries and resolve complaints via phone, email and webchat?
• Do you enjoy working in a small busy team environment where customer service is a priority over KPIs?

This is a great opportunity to work for a leading online retailer and provide friendly, informative first point of contact support to customers. Previous experience in a customer service role is essential along with a confident phone manner, good technical knowledge as multiple systems are used, the ability to multitask and work under pressure whilst maintaining standards.

Hours – 4 week days 9am – 5pm and Saturday 8am -3.30pm

Benefits include supportive team, product specific training, casual dress, free parking, team meals and social activities and the chance to develop in a rapidly growing business.

Interested? Click to apply!

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