Role title
GPCB Support Officer
Location(s)
The post will be based at Osprey Court in South Bristol but there may be a requirement to work across the Bristol, North Somerset and South Gloucestershire (BNSSG) area. We have a hybrid working policy which requires staff to work a minimum of 2 days in the office, within general practice or at locations of our system partners.
Job Purpose
The postholder will be responsible for supporting the effective running of the GPCB. They will ensure robust administration, governance and accountability processes for the Board and associated workstreams and contracts. They will support meaningful engagement and representative general practice participation in NHS-wide programmes of work.
Main duties and responsibilities
- To manage the process for clinical and non-clinical lead participation and accountability in Integrated Care System workstreams, including identifying representatives, creating meeting rotas, ensuring attendance and feedback, and managing invoicing processes
- To support all activities relating to the governance of the GPCB and how it relates to One Care, practices, and the Integrated Care System
- To provide administrative support to GPCB clinical leadership team, including arranging and administrating meetings and other administrative tasks
- To implement the feedback and communication processes between general practice, the GP Collaborative Board and the BNSSG health and care system (golden thread)
- To manage the GPCB inbox
- To shape and set up governance and engagement processes, inform best practice, elevate issues and monitor evaluation
- To ensure robust administration of GPCB meetings, including diary management, preparation of agendas and minutes
- To ensure robust administration of GPCB programme committees, including diary management, agendas and minutes
- To ensure robust administration of GP locality forum meetings, including diary management, agenda and minutes for both online and in person meetings
- To produce resources to support communication with GPCB members, general practice and system partners
- To be able to provide full business continuity within the GPCB office team to cover GPCB office responsibilities and tasks
Line management responsibility
No Responsible to GPCB Development and Engagement Manager
PERSON SPECIFICATION
QUALIFICATIONS AND EXPERIENCE
- Essential Demonstrable experience in a senior administration or project support role
- Essential Demonstrable experience of working with a variety of stakeholders
- Desirable Knowledge of health service, including primary care
- Desirable Knowledge of and recent experience of current developments in NHS
- Desirable Recognised project management qualification e.g APM, Prince2, Agile or demonstrable equivalent experience
- Desirable Experience of developing, implementing and evaluating new processes and tools
PERSONAL QUALITIES, SKILLS AND ATTRIBUTES
Essential Excellent oral and written communication skills, interpersonal skills, relationship building skills Able to work effectively within diverse groups and teams, demonstrating capabilities in managing change Capacity to communicate effectively with others, employing skills to motivate, negotiate and influence Able to interpret data and information and translate into meaningful written or visual content Confidence in using new IT systems Able to manage competing priorities and prioritise workload to meet deadlines Motivated by the provision of high-quality patient care Motivated by a drive for improvement at all times Positive attitude towards innovation and change. Adaptable and able to respond to a changing situation A strong sense of self awareness and how personal style affects the way colleagues react
University Hospitals Bristol and Weston NHS Foundation Trust
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