Senior Incident Manager — UK Lead, 24/7 Global Response

HCLTech in London seeks an Incident Manager for Global Incident Management. You will oversee major IT incidents during the UK time zone, coordinating escalation and resolution while ensuring adherence to procedures and governance. The role involves weekend on-call escalation and leading a regional onsite/remote team in a hybrid work model.

The position emphasizes strong stakeholder engagement, strategic change, and continual service improvement within a high-demand incident management function.

#J-18808-Ljbffr…