Front-End Service Leader — Fast-Paced Store

B&M Retail in Glasgow is seeking a Customer Service Manager for the Nitshill Road store in Darnley. This permanent, full-time role places you at the heart of the front line, leading a team to deliver fast, friendly, and efficient service to every customer.

You’ll drive service standards, manage cash processes with accuracy, and analyze KPIs to ensure high customer satisfaction in a busy retail environment, with flexible days, evenings and weekends required.

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