Service & Cleaning Excellence Manager — SLA-Driven Facilities

Mitie Group plc. in the Lancaster & Cumbria area is seeking a Service Support Manager to deliver excellent service standards, adhere to cleaning specifications and meet SLAs across multiple contracts.

You will build strong client relationships, monitor performance, and manage daily employee wages while ensuring Health & Safety compliance and compliance with HR, QHSE, RTW, Vetting and other company policies.

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