Divisional Customer Service Leader: Strategy & Growth

WPS Specialist Division in Enfield, London, is seeking a Divisional Customer Service Manager to lead and optimise customer service across multiple contracts. You will drive performance, implement improvements and shape the customer experience strategy, coordinating with operational leaders and clients to deliver exceptional service.

The role requires strong leadership, stakeholder management and a track record in driving service excellence and continuous improvement in a service-led environment.

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