Location: Watford Hours: Part-time / Full-time opportunities available Reporting To: Store Manager
Location: WatfordHours: Part-time / Full-time opportunities availableReporting To: Store Manager
About The Fragrance Shop
Established in 1994, The Fragrance Shop is the UK’s largest independent fragrance retailer. We are passionate about making luxury and mainstream fragrances accessible to everyone, offering customers an extensive collection of over 130 fragrance brands across more than 200 stores nationwide and online.
The Role
We are looking for an enthusiastic, motivated and customer-focused Sales Consultant to join our team in Watford.
As a Sales Consultant, you will be at the heart of the customer experience, helping customers discover the perfect fragrance while delivering exceptional service. Our teams are trained to provide expert fragrance advice, creating a memorable shopping experience that keeps customers coming back.
If you’re passionate about retail, love engaging with people, and thrive in a fast-paced environment, we’d love to hear from you.
Key Responsibilities
- Deliver outstanding customer service at all times.
- Match fragrances to customers’ individual needs and preferences.
- Stay up to date with product knowledge, new launches and fragrance trends.
- Introduce complementary products and add-on sales opportunities.
- Maintain high standards of store presentation and cleanliness.
- Replenish and recover stock to ensure products are always available for customers.
- Process transactions efficiently and accurately at the till.
- Engage customers through fragrance demonstrations and product sampling.
About You
- Educated to GCSE level or equivalent.
- Previous retail or sales experience is desirable but not essential.
- Strong team-working skills.
- Excellent communication and interpersonal abilities.
- Customer-service driven with a positive, can-do attitude.
- Flexible to work evenings and weekends.
- Competitive rate of pay.
- Ongoing training and development.
- Clear progression opportunities within the business.
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