Senior Technical Account Manager (BMS / Smart Buildings)
London | Hybrid | £55,000 – £65,000 + strong benefits | 4-day week
Do you understand how buildings really operate behind the scenes?
Do you enjoy combining engineering insight with client-facing commercial impact?
Would you like a 4 day week!?!
A fast-growing, award-winning smart-buildings technology company is hiring a Senior Technical Account Manager (BMS / Smart Buildings) to help major property owners optimise building performance using advanced analytics and real-time data.
Backed by significant recent investment and working with leading commercial portfolios, universities and public institutions, the business is experiencing strong growth driven by net-zero targets, smart building adoption and AI-enabled operational efficiency.
This role sits at the intersection of building services engineering, customer success and sustainability impact.
Why Join
- Genuine opportunity to shape performance outcomes across large building portfolios
- Work for a purpose-driven scale-up delivering measurable energy and carbon reduction
- 4-day working week supporting work–life balance
- Exposure to enterprise clients and senior stakeholders
- Fast-growing tech environment with strong investment backing and product innovation
- Collaborative, supportive and sociable team culture
The Role
- Own the full lifecycle of key customer accounts, from onboarding through to renewal and growth
- Act as the technical interface between engineering teams and client stakeholders
- Analyse HVAC, metering and building control performance to drive optimisation
- Deliver training, insights and ongoing advisory support to ensure platform adoption
- Lead regular performance reviews and identify opportunities to expand contracts
- Translate technical data into clear commercial and operational recommendations
- Support continuous product improvement through structured customer feedback
- Help deliver tangible outcomes in energy efficiency, occupant comfort and maintenance strategy
The Profile
- Strong experience in technical account management or building services engineering
- Deep understanding of BMS systems — particularly Niagara (essential)
- Solid knowledge of HVAC systems, controls strategies and energy optimisation
- Experience with integration protocols such as BACnet, Modbus or similar
- Comfortable engaging senior stakeholders while maintaining technical credibility
- Highly organised, analytical and naturally inquisitive
- Motivated by purpose, sustainability and real-world performance impact
- Degree or HNC in Building Services Engineering (or similar) advantageous
Package & Benefits
- Salary typically £55k–£65k depending on experience
- 4-day working week (30 hours)
- Flexible hybrid working model
- Matched pension contribution
- Enhanced holiday allowance
- Employee wellbeing and assistance support