Senior Operations Manager (Planned Maintenance)

Lead investment. Improve homes. Deliver for residents.

We’re looking for an experienced Senior Planned Operations Manager to lead the delivery of major planned investment and cyclical maintenance programmes across a large housing portfolio. This is a key leadership role focused on improving homes, ensuring compliance, and delivering high-quality services for residents.

The Role

You will take ownership of a £28m planned investment programme, covering works such as kitchens, bathrooms, roofing, windows, and cyclical decorations. You’ll lead teams and contractors to ensure projects are delivered safely, on time, and to a high standard, with a strong focus on resident satisfaction.

Key Responsibilities

• Lead and develop operational teams, managers, and supply chain partners
• Deliver planned and cyclical maintenance programmes across housing stock
• Manage large budgets, ensuring value for money and financial control
• Oversee contract management, procurement, and supplier performance
• Ensure compliance with health and safety and housing regulations
• Work closely with asset management and finance teams on forecasting and long-term planning
• Drive service improvement, efficiency, and innovation
• Engage with residents to ensure a positive customer experience

About You

• Experience in planned maintenance, capital works, or asset management within housing
• Background in social housing and property services
• Proven experience managing large-scale budgets and programmes
• Strong leadership and team management skills
• Knowledge of compliance, building safety, and housing regulations
• Excellent communication and stakeholder management skills
• Focus on service delivery and continuous improvement

Desirable

• Experience in contract procurement and management
• Knowledge of in-house delivery models
• CIH Level 4 and NEBOSH qualifications

Why Apply

This is an opportunity to lead high-impact investment programmes that directly improve homes and communities. You’ll join a forward-thinking organisation with significant investment plans and a strong commitment to quality housing services.

About the Organisation

A large housing provider managing over 58,000 homes and supporting more than 113,000 customers across the South of England, with substantial ongoing investment in existing homes and new developments.

Apply Now

Applications are reviewed on a rolling basis and may close early.

For more information, contact Carol on 07375 412872 or send your CV to cjones@rgbrec.co.uk.