Retail & Hospitality Auditor/ Food Safety Consultant/ Auditor
Hybrid Working – A Mix of Client Visits and Remote Flexibility
Kent and surrounding areas
About Food Alert & The Citation Group
Food Alert is a leading food safety and health & safety consultancy working across the UK. We specialise in the hospitality sector, supporting standout names like BrewDog, Dishoom, The Ivy Collection, and Citizen M, while also serving clients in retail, leisure, education, and healthcare.
We’re part of The Citation Group, one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services. With 110,000+ clients, 15 acquisitions in 3 years, and backing from KKR, Hg Capital, and HarbourVest, our growth is accelerating and we want you to be part of it.
At Citation, we don’t just provide jobs; we build careers that inspire and empower. We’re a fast-paced, forward-thinking group that values action over politics, people over process, and passion in everything we do.
What You’ll Be Doing
- Conducting food safety and health & safety inspections and records audits at client premises
- Producing compliance reports and practical recommendations for clients following each visit
- Delivering risk assessments, including occupational, manual handling and PPE, particularly in hospitality environments
- Supporting new client onboarding, including implementation of our digital compliance platform, ALERT65
- Providing tailored advice, consultancy and training across a wide range of environments
- Acting as Account Manager for a portfolio of clients, typically individual or small group hospitality operators
- Conducting investigations into incidents such as food poisoning, allergen issues or contamination
- Participating in our Advice Line rota, offering expert guidance and managing reactive queries
- Providing feedback internally to support continuous improvement across systems and operations
- Engaging in ongoing CPD and team development
What We’re Looking For
- A solid background in food safety and health & safety auditing, ideally within hospitality
- A minimum Level 4 Food Safety qualification is essential, with a BSc in Environmental Health or equivalent experience highly desirable
- NEBOSH (or equivalent health & safety qualification) is required, particularly given the scope of audits across leisure environments such as hotels, spas and swimming pool facilities
- Experience auditing higher-risk or complex environments (e.g. leisure, hotels, mixed-use sites) would be a distinct advantage
- Strong time management, communication and organisational skills, with the ability to manage a varied caseload
- A relationship-led approach, with a focus on delivering a high-quality client experience
- Full UK driving licence and access to a car
Who You Are
- Personable and customer-focused, able to build long-term client relationships
- Confident and constructive, with the ability to influence and drive standards
- Self-motivated, with strong problem-solving and process-thinking capabilities
- A collaborative team player who contributes positively to culture
Why Join Us
- Tailored on-the-job training, mentoring and progression support.
- 25 days’ holiday + bank holidays + 3 ‘gift days’ over the festive period.
- Additional leave benefits (e.g. marriage week, new grandparent leave).
- Enhanced sick pay and life insurance.
- Employee Assistance Programme
- Healthcare cash plan including discounted gym membership.
- Referral bonuses, incentive vouchers and team socials - we know how to celebrate!