Digital Trading Manager

Head of Digital Underwriting Operations

Birmingham (Hybrid)

£90,000 + 25% bonus + exceptional benefits

We’re partnering with a leading global insurer to appoint a senior leader to drive Digital underwriting operations within a fast-growing UK Broker channel.

This is a high-impact role sitting at the centre of digital growth strategy—leading a team, shaping underwriting operations, and delivering real commercial results in an increasingly digitised market.

The opportunity

You’ll lead a Digital underwriting team, taking ownership of performance, productivity, and operational excellence. Working closely with senior leadership, you’ll play a key role in delivering growth targets, enhancing broker experience, and launching new digital products aligned to a forward-thinking roadmap.

Expect real influence across:

• Digital growth strategy and delivery
• Underwriting and operational optimisation
• Broker experience and service innovation
• Product development and go-to-market execution
• Data-led performance and decision making

What you’ll be doing

• Leading and developing a cross-class Digital underwriting team
• Driving quote, conversion, and GWP growth targets
• Streamlining underwriting and operational processes through technology
• Partnering with Broker Distribution and senior stakeholders to deliver strategy
• Enhancing digital trading, broker journeys, and service delivery
• Supporting product launches aligned to digital roadmap
• Using data and MI to drive performance and continuous improvement

What we’re looking for

• Strong background in commercial insurance underwriting or trading
• Proven leadership experience within a broker or digital environment
• Track record of delivering growth and operational performance
• Confident using data to drive decisions and improve outcomes
• Strong stakeholder management and commercial mindset
• Experience working in or alongside digital insurance platforms

Why this role?

This isn’t just another leadership role — it’s a chance to shape a key part of a business investing heavily in digital capability through to 2030. You’ll have visibility, influence, and the backing of a global insurer known for doing things differently.