For over 50 years, Rosemont Pharmaceuticals has been a trusted name in the development and manufacture of oral liquid medicines. With a portfolio of over 130 products — including 70 licensed medicines — we’re proud to support healthcare professionals and patients, especially those with swallowing difficulties.
Our purpose is clear: to improve patient outcomes through innovation in liquid formulations. We’re highly respected across the pharmaceutical industry and have played a key role in establishing best practices for dysphagia care.
Our mission is to create a globally connected, people-focused organisation where every individual is empowered to thrive and achieve their best. If you’re passionate about making a meaningful impact to patients across the world and want to be part of a company with a strong heritage and ambitious vision, we’d love to hear from you.
About the Role
As our PVG Case Processing Manager, you will play a pivotal leadership role in ensuring Rosemont complies with global Pharmacovigilance and Human Safety Regulations. Leading a team of case processing specialists, you will oversee all ICSR, SAE and SUSAR activities, maintain our global safety database, and drive high-quality standards across all safety data submissions.
Reporting to the Head of Pharmacovigilance & UKQPPV, you’ll ensure the robustness of our pharmacovigilance operations, collaborating cross-functionally and supporting continuous improvement across the PVG function.
Key Responsibilities
Case Processing & Medical Information
- Lead and manage the team responsible for ICSR, SAEs, SUSARs and expedited reporting.
- Ensure high-quality case processing, QC oversight and regulatory‑compliant submissions.
- Maintain accurate reconciliations with partners, CROs and global affiliates.
- Oversee the systems used for Medical Information enquiry processing.
- Produce and present Case Processing metrics at Safety and EUQPPV Meetings.
- Identify potential signals, risks or emerging safety concerns.
- Train, mentor and develop the Case Processing and wider PVG team.
Global Safety Database Management
- Oversee maintenance, configuration and administration of the global safety database.
- Manage relationships with database, literature search and data migration vendors.
- Lead data migrations, testing, validation and system upgrade activities.
- Ensure accurate MedDRA and WHO dictionary updates.
- Monitor compliance through database querying and workflow oversight.
- Support Business Continuity and Disaster Recovery processes.
Compliance, Governance & Continuous Improvement
- Maintain SOP compliance and support audits/inspections.
- Resolve audit findings and CAPAs relating to areas of responsibility.
- Monitor evolving global PV regulations and implement required process updates.
- Maintain relevant PSMF sections and documentation.
- Contribute to PVG leadership activities and the extended scientific affairs leadership team.
What We’re Looking For
- Multiple years’ experience in Pharmacovigilance, including several years in management.
- Strong working knowledge of safety databases (ideally Veeva Vault Safety).
- Scientific degree (Pharmacy, Nursing or Life Sciences preferred).
- Proven leadership skills with the ability to drive process improvements.
- Excellent attention to detail, communication and time‑management skills.
- Experience managing case processing operations and safety data submissions.
At Rosemont, we believe great benefits go beyond salary. That’s why our offering is shaped by what our people truly value:
Healthcare Cash Plan or Private Medical Cover – Personal cover to support your health and wellbeing.
3% Employee / 5% Company Pension Contribution – Helping you plan for the future.
26 Days Annual Leave + Bank Holidays
Flexible Working – Including hybrid and flexible working hours available.
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