Overview
Vanguard is seeking a Product Manager to join their Manchester office. This is an exceptional opportunity to shape products that make a real difference to clients and communities.
Salary: Competitive and based on experience
Location: Manchester, England, United Kingdom
Hybrid Policy: 3 days in the office (Tuesdays, Wednesdays, Thursdays) and 2 days from home
Keywords: Product Manager, Collaborative, AI, Telephony, Financial Services, CX
What you’ll do
- Collaborate with cross-functional teams including engineering, design, marketing, and customer support to ensure seamless product delivery aligned with organisational goals.
- Gather and prioritise product requirements by engaging with stakeholders, customers, and internal teams to understand needs and translate them into actionable plans.
- Develop comprehensive product roadmaps that reflect both short-term deliverables and long-term strategic objectives while maintaining flexibility for evolving priorities.
- Oversee the entire product lifecycle from ideation through launch and post-launch analysis, ensuring each phase meets quality standards and delivers value.
- Facilitate regular communication between teams to foster understanding, address challenges promptly, and maintain momentum throughout project timelines.
- Support the creation of clear documentation including user stories, acceptance criteria, release notes, and training materials for internal stakeholders.
- Coordinate feedback loops with customers to gather insights on product performance and identify areas for continuous improvement.
What you bring
- Demonstrated experience managing products through their full lifecycle within a collaborative or matrixed environment where teamwork is highly valued.
- Excellent interpersonal skills enabling you to build strong relationships with colleagues across multiple disciplines such as engineering, design, marketing, or customer support.
- Proven ability to gather complex requirements from diverse stakeholders while remaining sensitive to differing perspectives and needs.
- Strong organisational skills allowing you to develop detailed roadmaps that balance immediate deliverables with longer-term strategic goals.
- A track record of facilitating open communication channels between teams so that everyone remains informed and engaged throughout projects.
- Experience monitoring market trends or competitor activity in order to inform thoughtful product decisions that benefit end users.
Special Factors
Vanguard is not offering visa sponsorship for this position.
Why Vanguard?
Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients.
This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments.
It’s what we stand for: value to investors.
Inclusion Statement
Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.” We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.
When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
We are committed to creating an inclusive recruitment experience. If you have a disability or long-term health condition and require adjustments to the recruitment process, our Adjustment Concierge Service is here to support you. Please reach out to us at adjustments@robertwalters.com to discuss further.
This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Job details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Product Management
- Industries: Investment Management and Financial Services
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