Operations Executive

Join a fast‑paced, detail‑driven team creating exceptional tailor‑made safaris across Africa and the Indian Ocean. As Operations Executive, you’ll be the engine behind flawless trip delivery — turning expert sales advice into seamless, unforgettable client experiences.

What you’ll do

• Build accurate quotes and itineraries at speed
• Finalise every element of a client’s trip — flights, bookings, upgrades, special touches
• Keep diaries moving and follow up on leads with Travel Experts
• Maintain the client portal and internal systems from deposit to departure
• Liaise with suppliers and ground teams to confirm arrangements and resolve issues
• Issue tickets, process payments, and complete quality checks
• Coordinate post‑travel feedback and support continuous service improvements
• Help with events, stock, and occasional out‑of‑hours support

What you bring

• Sharp organisation, accuracy, and calm under pressure
• Strong communication and a proactive mindset
• Discretion with sensitive information
• Experience in travel operations or complex admin (a bonus)

Be part of an employee‑owned company where every voice matters — and help deliver journeys that genuinely exceed expectations.

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