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Specialist Recruitment Consultant at Hawk3 Talent Solutions
Job Title: Client Relationship Manager
Location: Manchester, City Centre
Salary: Competitive depending on experience and commission structure in place
Hawk3 Talent Solutions are recruiting on behalf of one a rapidly growing independent financial advisory business in the heart of Manchester. Due to internal promotion and growth, they are looking to hire a client relationship manager to join the team whilst launching a new business. This person will be the first point of call for new enquiries, so you need to be someone who is confident building relationships, have a passion for customer service and the journey of the customer. This is not another admin or coordination role — it’s your chance to become a key player in shaping customer experiences, strengthening client loyalty, and making a real difference in people’s financial journeys.
The role:
- You will be the face of the firm for new and existing clients
- Managing inbound enquiries of approx. 100 per week by making outbound introduction calls to discuss their requirements and the services the business offers to see if this is aligned
- Booking in qualified follow up meetings with advisors
- When a client is being onboarded you will be responsible for regular check ins to ensure the service is of standard and see if they need any additional assistance
- Work closely with internal team
- Suggesting improvements — your voice and ideas will be genuinely valued
While previous experience in financial services is a bonus, it’s not essential. What matters most is your ability to connect with people, deliver a high standard of service, and manage relationships with confidence and care.
Ideal backgrounds include:
Recruitment
Account Management
B2B or B2C Sales
Customer Success / Client Services
Why You’ll Love It Here:
25 days’ holiday, 8% matched pension contributions, private health insurance, a monthly CRM bonus scheme, and an annual profit bonus scheme.
Join a business in the middle of an exciting growth journey with BIG plans
Industry-leading training and support – no financial background required
Clear progression opportunities and commission structure in place
A genuinely positive and collaborative team culture
Interviews are happening now – ideal start date is the 2nd week of September
If you’re proactive, driven by quality, and thrive in a fast-paced environment where your efforts are rewarded — we want to hear from you!
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
Management
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