BPO & Account Manager, Project Intern (Home & Electronics UK) – 2026 Start (BS/MS)

About the team

The Home & Electronics cluster team manages businesses within the broader Home & Living categories. The team is responsible for identifying, acquiring and growing emerging merchants as well as creating long‑term strategies to develop existing businesses on TikTok Shop. The team manages hundreds of accounts across various verticals: kitchenware, home decor & supplies, furnishing, sports & outdoors, toys & hobbies, etc. This role is based in our London office.

Responsibilities

• Support seller education and strategy development to help sellers achieve early success on TikTok Shop via data analysis and seller collaboration.
• Research and qualify top brands and merchants for onboarding.
• Support outreach efforts as a Sales Development Representative engaging with potential partners.
• Assist in pipeline management, lead tracking, and CRM updates to drive growth.
• Help prepare pitch decks, outreach materials, and performance reports that shape brand success.

Minimum Qualifications

• University students in Marketing, Business, Economics, Data Analytics, Communications, or related fields. Graduating 2026 or beyond.
• Basic analytical skills: proficient in Excel/Google Sheets (pivot tables, data visualisation).
• Familiarity with social media, digital marketing, and e‑commerce platforms in the UK market.

Preferred Qualifications

• Experience in digital marketing, performance marketing, or campaign operations from coursework, personal projects, or previous internships.
• Background in business development, account management, or consulting is a plus.
• Creative thinker with the ability to propose data‑backed campaign improvements.
• Strong execution skills: ability to handle multiple tasks, coordinate stakeholders, communicate with brands and ensure smooth campaign operations.
• Familiarity with SQL or BI tools (e.g. Tableau, Looker, Google Data Studio) is a plus.

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