Customer Consultant

Customer Care Consultant

Up to £48,000 (uncapped bonus)

Exeter

I’m looking for friendly, confident people who enjoy helping customers and having great conversations to join a friendly, laid back customer service team. If you’re someone who takes pride in delivering excellent service and making things easy for customers, you’ll fit right in.

This is a phone-based role where you’ll be speaking with customers who have already shown interest – no cold calling, just genuine conversations and helpful guidance.

What you’ll be doing:

• Responding to inbound enquiries from customers already interested in the offering
• Having natural, engaging conversations to understand what each customer is looking for
• Explaining options clearly and helping customers feel confident in their choices
• Supporting customers throughout their journey, keeping them updated along the way
• Working closely with dealerships, funders, and colleagues to keep everything running smoothly
• Staying organised with follow-ups and customer communications

What we’re looking for:

• Experience in customer service, call centres, or similar roles is helpful but not essential
• Someone who is friendly, approachable, and confident on the phone
• Good attention to detail and able to juggle a few things at once
• A positive attitude and a genuine desire to help people

WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003

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