Service Manager Safeguarding Care and Quality Assurance

About the Job

Full‑time, 37 hours per week, based in the Taunton office, covering the whole of Somerset. Hybrid working available. 33 days annual leave.

Responsibilities

• Maintain and improve the quality of service provision for children with child protection plans or looked after.
• Lead the Children’s Advocacy and Independent Reviewing Service to deliver on priorities, improving outcomes for children.
• Manage and oversee Independent Reviewing Officers for Children Looked After, children with child protection plans, foster carers, and the LADO service and Route 1 advocacy, ensuring statutory standards and review time‑scales are achieved.
• Escalate and support resolution of complex operational problems and conflicts to ensure positive outcomes.
• Conduct regular audits to ensure adherence to Practice Standards, identify good practice, and report on improvement areas.
• Develop strategic plans and collaborate with partners and other services to resolve quality issues.

Qualifications / Experience

• Social Work qualification.
• Track record of delivering projects and service plans to improve service delivery.
• Demonstrable knowledge of statutory, legislative and policy frameworks underpinning the service.
• Experience of partnership working including influencing and leading multi‑agency groups to deliver services and initiatives.

Benefits

• Flexible working arrangements.
• Generous annual leave allowance with option to purchase additional leave.
• Staff discounts in gyms and at My Staff Shop.
• Employee Assistance and wellbeing services.
• Auto‑enrolment into Pension Scheme with optional voluntary contribution.
• Flexible Benefits Scheme via salary sacrifice for cycle and health screenings.

We welcome applications from a diverse range of backgrounds and experiences.

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