IMA is a creative agency that builds brands people want to be part of. We’re looking for a confident and collaborative Account Manager or Senior Account Manager to help deliver smart, effective campaigns for some of the world’s biggest retail and consumer brands.
If you’re a natural relationship builder with a sharp eye for detail and a passion for making great work happen, we want to hear from you.
What you’ll get from us
A chance to develop your career within an award-winning, people-first creative agency.
A values‑led culture where your contribution is recognised and supported.
Ownership and variety from day one, with the support of a collaborative team.
The opportunity to lead projects across live campaigns, retail activations and brand experiences.
A people‑first environment where we challenge, grow, and deliver together.
The role
As an Account Manager, you’ll lead the day‑to‑day running of client projects — ensuring campaigns are delivered on time, on brief and on budget. You’ll be the key contact for your clients, supporting their goals and helping shape strong creative solutions. With a proactive mindset and commercial awareness, you’ll build trust across internal teams, manage workstreams smoothly, and help keep projects moving with energy and precision.
What you’ll be doing
Building and developing good relationships with clients and wider stakeholders as the primary contact.
Understanding client objectives and challenges while developing market insights to support the planning and creative process.
Ensuring an appropriate level of senior strategic or creative input is provided for projects and meetings.
Translating client briefs into great creative and successfully presenting the output for senior sign‑off.
Managing timelines, budgets and campaign progress across multiple projects.
Planning and organising schedules for work going through the agency and supporting other Account Managers during peaks and troughs.
Handling ongoing book management against budgets and the delivery of client billing.
Managing budgets and project timings using internal platforms like Synergist.
What we’re looking for
Proven experience delivering multiple campaigns and presenting work.
- Strong communication, organisation and stakeholder management skills.
- Commercial awareness and the ability to manage budgets and timelines.
- Competence in preparing quotes and proposals.
- A collaborative, flexible mindset with a proactive approach to problem‑solving.
Our values at IMA
We’re curious. We challenge. We commit. These principles shape how we work — with each other, with clients, and with the world.
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