Building Control Operations Officer – Cambridge
***INTERNAL APPLICANTS ONLY***
Cambridge City, Huntingdonshire and South Cambridgeshire District Councils operate a Shared Service for Building Control, with a dedicated Operations team to support the business needs of the service.
As a Building Control Operations Officer, you will be play a key part in helping to design lean business processes and workflow to meet performance targets using information systems. Leading on, providing technical administrative support, your key responsibilities will include:
- Registering, validating and interpreting plans to determine the appropriate fees and ensure standard operating procedures are followed and internal targets achieved.
- Handling customer enquiries by email and phone, including taking payments and monitoring building control mailboxes.
- Providing advice and guidance.
- Maintaining records and producing and issuing Completion Certificates.
To be successful in this role you will be well organised and methodical with great attention to detail. With excellent communication skills, both written and oral you will have experience of meeting deadlines and working under pressure.
We will look to you to work flexibly within a team that embraces change, maintains high performance and strives for continuous improvements.
If this sounds like a role you would like to take on, then we want to hear from you!
Hours: This is a full-time role, for 37 hours per week.
Working Pattern: Monday – Friday
Contract: Permanent
Salary: £32,597 – £36,363 per annum (City Pay Band 4)
Location: Tri location. This is flexible – working in Cambridge, Huntingdon or Cambourne or at one of our offices or working from home.
If you would like an informal chat, please contact Kathryn Brennan on 0300 7729622 or email Kathryn.brennan@3csharedservices.org
Application Process:
To be considered for this role, as you are an internal candidate you need apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.
Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.
***INTERNAL APPLICANTS ONLY***
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