Lead Service & UX Designer — Customer-Driven, AI‑Ready

Company: Capita plc
Apply for the Lead Service & UX Designer — Customer-Driven, AI‑Ready
Location:
Job Description:

A prominent service design company in Brighton is looking for a Lead Customer Centric Service & UX Designer. In this role, you’ll spearhead service design strategy and ensure that services meet genuine user needs and align with AI adoption. You’re suited to this position if you have proven experience in service design within complex environments and are comfortable leading workshops and navigating ambiguous problem spaces. The company offers generous holiday benefits and encourages professional development.#J-18808-Ljbffr…

Posted: April 18th, 2026