HV Operations Manager
Location: UK‑wide / flexible (travel to client and project sites as required)
Salary: £105,000 p.a. + car allowance
Start: ASAP
About the company
A privately owned Electrical & Instrumentation (E&I) specialist delivering engineering, construction, commissioning and maintenance across Power & Infrastructure, Oil & Gas, Industrial and Commercial. Projects are delivered with a one‑team, safety‑first ethos and a strong focus on quality, efficiency and client satisfaction.
The opportunity
We’re seeking an HV Operations Manager to lead and grow a busy High Voltage operations function; owning client engagement from early design conversations through delivery, while steering programme, commercial governance, and team performance. It’s a high‑impact role suited to someone with proven HV operations leadership and hands‑on experience of EHV/HV/LV installation, termination & testing (up to 235 kV).
Key responsibilities
- Develop business with existing clients and review the pipeline; partner with BD to open opportunities with new clients.
- Lead early‑stage client discussions from a design and delivery perspective.
- Act as the escalation point and maintain client satisfaction throughout the lifecycle.
- Negotiate variations; ensure EOTs/escalations are handled correctly and collaboratively.
- Keep clients informed through tender/validation—no surprises on cost, programme or lead times.
- Work closely with clients at LOI/LNTP to set realistic delivery dates and manage expectations.
- Lead one or more PMs, Commercial Managers and Lead Engineers with clear outputs.
- Receive and challenge regular reports from PM/Commercial/Engineering leads; intervene early.
- Exercise authority to adjust programme and resources to keep delivery on track.
- Attend principal client meetings and monthly internal reviews; ensure the team holds the right cadence of internal meetings; join weekly reviews and drive actions.
- Ensure company policies/standards are upheld on every project.
- Coordinate effectively with Safety, Procurement, Quality and Planning to remove blockers.
- Report project performance to senior leadership, including the Managing Director.
- Lead risk management with project teams; escalate site issues to the Ops Director/Regional Ops Manager.
- Assure project commercials (accuracy, process compliance, timely approvals).
Commercial & contract governance
- Lead sub‑contractor appointment to prevent scope gaps and misalignment.
- Review contract documentation before signature (programme, milestones, scope clarity, updated risk register from estimating).
- Support Ops leadership to resource the project adequately (labour and core team).
- Hold overall accountability for each project’s success alongside the Project Manager.
Skills, attributes & experience
- Degree in engineering/business (or equivalent technical/operational expertise).
- Min. 3 years’ HV operations experience with leadership responsibility.
- Comprehensive knowledge of HV inspection/monitoring practices, technologies and client needs.
- Proven innovation and continuous‑improvement mindset.
- Strong relationship‑builder with clients and industry peers.
- Proactive, curious, courageous problem‑solver who delivers practical solutions.
- Cable pull‑in services experience.
- EHV/HV/LV installation, termination & testing up to 235 kV.
What’s on offer
- Negotiable Salary + generous benefits package
- Dynamic, innovative environment with staff events and a collaborative culture.
- Career growth with clear leadership development pathways.
- Employer pension contribution.
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